Make A Payment

gocardless1

If your at home at the time of your clean then you can pay by cash. We DO NOT offer a payment collection
service if we should miss you.

We are now asking our regular window cleaning customers to pay via GoCardless, please enter the first line
of your address and click on the link to take you through to the Direct Debit Signup page. Any questions
you may have about GoCardless, should be answered below.

 

 

  • The form takes no longer than 2 minutes to complete
  • This is NOT a monthly recurring standing order
  • Payments are ONLY collected once your windows have been cleaned
  • You are protected by the Direct Debit Guarantee

Payment via Bank Transfer
Sparkley Kleen Ltd
HSBC
Sort Code – 40-35-18
Account Number – 24878531

Payment via cheque, made payable to Sparkley Kleen Ltd

6 Elgar Drive, Long Eaton, Nottingham. NG10 3PY

GoCardless, question and answers

Q) I would normally make my payment by Bank Transfer or Paypal, Can I still pay by this method?
A) We would prefer you to sign up to GoCardless, but if its easier for you, then just make payment as normal.

Q) My windows have not been cleaned this month, will payment still be took from my account automatically?
A) No, we only request payment AFTER your windows have been cleaned

Q) You usually clean the front and back of my property, will I get charged the full amount if you only clean the fronts?
A) No, Gocardless is a variable direct debit system and we will only ever collect the payment that’s due for that particular clean.

Q) I’m having some build work done and wont require my windows cleaned for a few months, do I need to cancel the direct debit mandate?
A) No, we only request payment when your windows have been cleaned , so if you should miss a clean for any reason, then no payments will be taken until you restart your schedule.

Q) How will I know when payment is going to be taken?
A) Payments are collected 3 to 5 days after your windows have been cleaned. You will receive an automated email from GoCardless stating that a payment has been requested and the date and amount that it is due to be collected from your account.

Q) Can I cancel/stop this payment method if I don’t want to use it anymore or if I cancel my window cleaning service with you?
A) Yes, you have full control, as you would with any Direct Debit payment set up.

 

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